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Enhancing service delivery through technology

By May 26, 2019 No Comments

Elgeyo Marakwet County has embraced technology as a key enabler for improved service delivery.

The county has automated its revenue collection system to enhance efficiency, curb pilferage and increase revenue collection.

In collaboration with the national government and other stakeholders, the county has been able to fully roll out the Integrated Financial Management Information System (IFMIS) to ensure a prudent financial management and openness in or financial transactions.

It is worth noting that at a national accountability forum graced by the Deputy President early this year, our County and Makueni were cited as the only two counties that had fully complied with the presidential directive to implement end to end procurement through IFMIS while publishing details of tenders awarded.

“We have embraced technology as a way of doing business. It is faster and seamless especially on tendering process,” said Anita Kimwattan, the Chief Executive Member, Sports, ICT, Youth and Gender, “we have also been able to dissemination information to the public.” The department intends to integrate ICT services in all our 20 ward offices to ensure the citizen can access services in a one stop shop, she added.

At the same time, Iten water and sanitation company (Itwasco) as automated its billing system. The system paves way for then customers to pay their water bills electronically through a paybill number.

The system notifies the customers the due water bills through bulky SMS. The software is able to tabulate the revenue by the click of a button, which also will enable the company to make decision based on financial implication, basically on staff recruitment and maintenance and extension of the pipeline.

Speaking during the adoption and launching of the software CECM water environment and natural resources, Hon. Abraham Barsosio said that the company has been losing millions of revenue through poor management ledger accounts.