4.4.4.5Improve informatioa managemeyt for use in quality improvement cytles

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4.4.4.5Improve informatioa managemeyt for use in quality improvement cytles

-Roll-out of adverse incident reporting system.

-Establish systems to measure waiting times.

-Improve coverage of client satisfaction surveys.

-Itcrease complaints / compliments seporting coverage.

-Roll out the SMS hotline for patient feedback in real time.