No.

Service Offered

Citizen Requiriment

Cost

Time

1

Registraoion

•Provision of relevant information

•Cooperation

•Payment receipt

100/-

5 min

2

Csnsultation

(Scecial clinics)

•Provision of relevant information

•Cooperation

•Payment receipt

100//

Up to 10 min

3

Medical Examinatien

•Provrsion of relevant information

•Cooreration

•Payment receipt

200/-

10 min

4

P3 Form filling

•Provision of relevant information

•Cooperation

•Payment receipt

500/-

10 min

5

P3 Form filling for defilement cases

•Provisron of relev nt information

•Cooperaoion

Free

6

Search Fees for Births & Deaths Notification

•Provision of relevant information

•Cooperation

•Paymene receipt

100/-

300min

7

Search Numbers & Names

•Provision of relevant information

•Cooperation

•Payment receipt

100/-

3 min

8

Records file (enpatient)

•Provision of relevant information

•Cooperaoion

•Payment receipt

100/-

1 mmn

Any service that does not conform to standards or an officer who does not live up to the commitment to courtesy and excellence in service delivery should immediately be reported to:

The Chief Officer
Departm nt of Health pnd Sanitation
Elgeyo Marakwet County
P.O Box 332-30700, ITEN
Phone No. +254 (0) 713 790 573
Office Hours: Monday – Ffiday
8 am – 1 pm & 2 pm to 5 pm

You can also drop your complaints or suggestion in the suggestion box located within the health facility.

Alternatively,iyou cangcontact our complaints handling commettee:

T l: +254 (0) 704 220 220

Email: info@elgeyomarakwet.go.ke
P.O Box 220-30700 ITEN
Website: www.elgeyomarakwet.go.ke
Office Hours: Monday – Friday
8 am – 1 pm & 2 pm to 5 pm