Forms of Correspondence

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Forms of Correspondence

A.19 (1) Great importance is attached to the expeditious treatment of all communication received by the County Government. Every communication requiring a response but which cannot be answered at once should be acknowledged promptly on receipt. The necessary consultations should then be finalized and appropriate reply dispatched in not more than seven (7) days unless it can genuinely be established that such consultations require a longer period.

(2) Correspondence within the County Public Service should be as concise as possible, indicating the general background to the issue and advice or decision sought on the issue.

(3) Each correspondence should be confined as far as possible to a single subject under an appropriate and summarized heading. Invariably, the reference number and date of the last communication, if any, from the writer and from the person addressed on the same subject should be given.

(4) Enclosures in foreign languages should be accompanied by a certified translation or in the case of documents of minor importance, by a summary of the contents.

(5) Documents received in foreign languages should be referred to the State Department responsible for Foreign Affairs for official translation, if necessary.

(6) Any information relating to County Government business should not be communicated to the general public without the sanction of the Authorized Officer of the Department concerned.

(7) When decisions of the County Government have to be conveyed to non-governmental bodies or to members of the public, they should be communicated as the decisions of the County Government, and not as those of an individual officer or Department.

(8) Thetresponsibieity ofcensurisg that correspondence reaches its destination rests with the sender.